Candidate Promise

Without sales and management candidates we don't have a sales & office recruitment agency business. Our promise to you is based upon several years of feedback gained from you, our most important asset and what you want and expect from your managing consultant.

We give you CLARITY on the sales, office or management roles you are applying for, the selection criteria, the interview process with associated timescales and an indication of your suitability. We will give you feedback on how your sales, office or management skills experience and personal attributes are coming across in an interview situation to help you prepare for the first client we introduce you to.
  You can trust us that all our liaisons are treated with the utmost DISCRETION.

We promise to deliver effective COMMUNICATION with you when we say we will. Once shortlisted you can expect open dialogue with calls made to you precisely when promised. We offer as much INFORMATION as possible as to what you can expect at each stage of the interview process allowing you the very best chance of being successful in your chosen sales, office or management position.

We appreciate the need for CLOSURE of an application. If it isn't successful we will tell you what went wrong and why. We offer as much constructive feedback as we can to give you CONFIDENCE for future interviews.

Privacy Statement

Louisa Fleet recruitment is committed to the privacy of your data and under the new GDPR registration we must comply with certain requirements which are designed to ensure that any data you provide to us it processed appropriately and never held for longer than necessary.

Data that we collect about you.
We collect personal information about you (for example, name, contact information and CV/employment history) when you fill out registration forms on our website, email us directly or respond to an advert we have posted on a third-party website.  We collect data about you to help in the recruitment process.

We may also collect data to provide us with a better understanding of our website traffic but that does not include any personally identifiable information

Why do we process personal data?
We are committed to our clients and candidates to find and place the best person for the role and we process the data necessary to do this. We will also (where you have given us permission to do so) use the information provided to contact you if we think you may be suitable for a vacancy that has come up.

Do you collect sensitive information?
Yes, we collect information such as Date of Birth, passport and driving licence information (only applicable when a candidate has been successful) in order to fulfil the recruitment process.

How do you use personal data?
When you apply for a role with Louisa Fleet recruitment you agree that we can collect information in regards to that application only.  (If you are unsuccessful in your application we will ask for your permission to hold your information for future opportunities where appropriate.)

We will process your information to

  • Administer your application through the recruitment process

  • Connect you with potential employers by passing your CV to them for review

  • Customer service and support from the Louisa Fleet Team

  • Keep in touch with you about future opportunities

  • Market research

  • We only share your information with the third parties (client) recruiting for the role.  We do not share or sell your data for marketing purposes.

How long will you hold data?

We will hold data for a maximum period of 5 years or until such a time that you contact us requesting your data be removed.
We will contact you on an annual basis to reconfirm that you are happy to be held on our database as a potential candidate for future opportunites

How do you keep data secure?
The security of a candidate’s information is our top priority.  Access to personal data is only provided to our staff and third parties who help in the recruitment process and to prospective employers.  We have appropriate technical and administrative processes in place to keep your data as secure as possible

We do not recommend that you send any data to us via a public or shared computer due to the security risks involved and we do not access data from shared or public computers and whilst we cannot guarantee that loss or misuse of data won’t occur we take necessary steps to prevent it.

How to remove your data.
You can contact use via email. info@louisafleet.co.uk, via this form here.  You can also unsubscribe at anytime from any marketing emails you receive from us by clicking ‘unsubscribe’ at the bottom of the email.

Accessing your information
If you wish to obtain a copy of the information that we hold about you. Please write to us at:
Louisa Fleet Recruitment
6 Windsor Square
Silver Street
Reading
Berks
RG1 2TH

Changes to this policy
If we make changes in regards to our privacy policy they will be found here. Any major changes will be pushed out via email correspondence to our database

Your right to complain
If you have any concerns about how we process your data or feel that we haven’t dealt with any complaint regarding the use of your data appropriately you can contact the ICO  helpline on 0303 123 1113. 

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